Customer Support
Real people, thoughtful answers. Our footwear team is available seven days a week.
AUREN ASSISTANCEService, with the same
Service, with the same
attention as the product.
Easy Returns
Take 30 days to decide. Returns and first size exchanges are complimentary.
Size Assistance
Personal fit guidance based on your measurements, preferences, and daily movement.
Shoe Care Guidance
Simple, material-specific advice designed to keep your V1 looking exceptional.
Delivery Support
Tracked express delivery with attentive help from dispatch to doorstep.